Privacy Policy

De Bra Hostel Motorbike Rental Service

1. Information We Collect

We collect the following information to provide our rental service:

  • Personal identification information (name, email, phone)
  • Passport or ID document details
  • Driver's license information (optional)
  • Accommodation details
  • Emergency contact information

2. How We Use Your Information

  • To verify your identity and eligibility for rental
  • To process your rental agreement
  • To contact you regarding your rental
  • To provide customer support
  • To comply with legal requirements

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With law enforcement if required by law
  • In case of accidents or legal disputes
  • With insurance companies if applicable
  • With your explicit consent

4. Data Security

  • We use secure servers and encryption to protect your data
  • Access to your information is limited to authorized personnel
  • We regularly review and update our security measures
  • Your documents are stored securely and deleted after rental period

5. Data Retention

  • Rental records are kept for 2 years for legal purposes
  • Identity documents are deleted after verification
  • Contact information is retained for customer service
  • You may request deletion of your data after rental period

6. Your Rights

  • You have the right to access your personal information
  • You can request correction of inaccurate data
  • You may request deletion of your data
  • You can withdraw consent at any time

7. Cookies and Tracking

Our website uses essential cookies for functionality. We do not use tracking cookies or analytics.

8. Contact Us

If you have questions about this privacy policy, contact us:

  • Email: privacy@debrahostel.com
  • Phone: +66 75 XXX XXX
  • Address: Koh Lanta, Krabi, Thailand

This privacy policy is effective as of August 2025 and may be updated periodically.